Import PST to Office 365 is the best solution when you want to import PST files to Office 365, Exchange (both on-premises & hosted). The tool allows you to import PST files to single/multiple Exchange or Office 365 mailboxes simultaneously.

How to Use

Import PST to Office 365 tool is useful for Office 365/Exchange end users as well as administrators as it supports migration to single or multiple mailboxes of the destination.

Importing PST files to a single Office 365/Exchange mailbox

Any Office 365/Exchange user can import PST or OST files into his mailbox using this option.

Step 1

Launch the Import PST to Office 365 tool. Click the Add button in the Add Source section.

Step 2

Browse and select the desired PST or OST file(s). The selected file(s) will be added under the Source PST/OST files section of the software.

Now, click the Add button in the Add Destination section.

Step 3

It will open the Office 365/Exchange login window. Here you have three destinations options:

  • For Office 365 as destination, enter Office 365 Mailbox Login ID (UPN) and Password.
  • For hosted Exchange as destination, enter hosted Exchange proxy server name, Mailbox Login ID (UPN) and password.
  • For on-premises Exchange Server as destination, enter Exchange Server name, Mailbox Login ID (UPN) and Password.

Now, select Single/Archive Mailbox, and click Add.

Note: If your email address is different from the Mailbox Login ID (UPN) in the Active Directory, then you need to enter the email address as well.

Note: Here, we are showing the migration to Office 365. The procedure is same for all migrations.
Step 4

The source (PST/OST file) and destination (Exchange/Office 365) gets added.

To map the PST/OST file to the Exchange/Office 365 mailbox, select the required mailbox under the Mailboxes section (under Mapping of Source and Destination). Then click the option Set Filter and Migrate.

Note: Now, you can add or remove PST files, Office 365 mailboxes, or mapped Office 365 mailboxes using the Add, Remove Selected, or Remove All buttons.
Step 5

In the Migration Type Selection dialogue box, select desired destination option Mailbox, Archive Mailbox, or Public Folder and select Migrate.

Note: The Archive Mailbox option will appear only if archiving has been enabled for the mailbox.
Note 2: The Public Folder option will appear only if the mailbox has the rights to access the public folder.
Step 6

In the Filter Selection window, choose the filtering options as required:

  • Review PST Folders to Migrate – Select the folders to migrate.
  • Date Filter – Provide a date range to filter items.
  • Item Type Filter – Select the item types that are to be migrated.
  • Exclude Deleted folder – Select to exclude Deleted items folder from the migration
  • Exclude empty folders – Exclude empty folders from the migration.
  • Select if you want to save – Provide a folder name (to save the data with hierarchy inside a mailbox folder)
  • Same as source file name – Select this checkbox if you want to save added PST files in a folder with the same name as the PST file.
  • Set operation timeout – Select an upper time limit for migration (the migration will be rejected if it exceeds this time limit).
  • Skip Previously Migrated Items – Check the box to exclude the already imported data.
  • Select if migrating to Office 365 Group – Select the checkbox if you are moving PST to the Office 365 group.

Finally click I am OK, Start Migration.

Step 7

As soon as the migration process finishes, a Process Completed window appears. Click OK to finalize the process.

Note: To save the migration report, select Save report to CSV.

Importing PST files to multiple Office 365/Exchange mailboxes

Using an Office 365/Exchange account with Global administrator credentials, you can import PST files into multiple Office 365 mailboxes.

Step 1

Launch the Import PST to Office 365 and click the Add button (in the Add Source section).

Step 2

Browse and select the desired PST or OST file(s).

Step 3

Now, click the Add button (in the Add Destination section).

Step 4

In the Office 365/Exchange Login Sign in window, enter the login credentials of Office 365 account or Exchange (hosted/on-premises) account, whichever is required. Select List all Mailboxes using above credentials click Get User Mailbox(es). Another feature helps to connect with Groups directly.

Note: To migrate to multiple mailboxes, you should use an Exchange/Office 365 account with Global administrator credentials.
Step 5

When all the mailboxes are displayed, select the required mailboxes and click Add.

Step 6

To map the PST/OST file to the Office 365 mailbox, select the required Office 365 mailboxes against the PST files. Then click the option Set Filter and Migrate.

Step 7

In Migration Type Selection dialogue box, select desired destination option Mailbox, Archive Mailbox, or Public Folder and select Migrate.

Step 8

In the Filter Selection window, provide the required filtering options:

  • Review PST Folders to Migrate – Choose the folders for the migration
  • Date Filter – Enter a date range to filter items.
  • Item Type Filter – Choose the item types for migration
  • Exclude Deleted folder – Opt to exclude Deleted item folder
  • Exclude empty folders – Exclude folders without any items.
  • Select if you want to save - Provide a folder name (to save the data with hierarchy inside a mailbox folder)
  • Same as source file name - Check the box if you want to save in PST files with the same name as of the source PST file
  • Set operation timeout – Select an upper time limit (the migration will be rejected after this limit).
  • Skip Already Migrated – Check the box to exclude the already imported data.
  • Select if migrating to Office 365 Group – Check this box if the selected destination is Office group

Then, click I am OK, Start Migration.

Step 9

When the Process Completed window appears, click strong > OK to finalize the process.

Note: To save the report, click strong > Save report to CSV. Provide a new name and save it.

Importing PST files to multiple Office 365/Exchange mailboxes using CSV file

You can import PST files to multiple Office 365 mailboxes with the help of a CSV file.

Step 1

Launch the Import PST to Office 365. Click Download Sample CSV File and download the sample CSV file.

Step 2

Enter the details in the sample CSV file Source PST File(s), Destination Mailbox, Login account, and password.

Step 3

Now, click Import from CSV (see the diagram in Step 1). Browse and select the CSV file (with the details of PST files and Office 365/Exchange mailboxes).

Step 4

When the PST files and Office 365 mailboxes are displayed, map the PST/OST file to the Office 365 mailbox and proceed (for this, go to the steps 6 of Importing PST files to a multiple Office 365/Exchange mailbox)

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